Payment terms & Condition
Terms And Conditions Of Purchase
1.1. These Conditions of Sale (hereinafter the General Conditions) have as their object the purchase discipline of products made remotely, via computer network, by www.laifnail.it Site (hereinafter, the Site).
1.2. Website Owner is Laif Ltd. Irina Samoilova (hereinafter, LaifNail E-Commerce) with registered office in Piazza Carlo III, 69-80137 - Naples (NA), registered with the Register of Companies of Naples, Tax Code and P. VAT No. 06254061218.
2. Acceptance of general conditions of sale
2.1. All the products purchases made through the Site (hereinafter, the Purchase Contracts) by users who have access to it (hereinafter Customers) are governed by these Terms and Conditions as well as the Code of the Italian Consumer Code (Legislative Decree. No. . 206/2005), section II distance contracts (arts. 50-67) and from the Italian rules on electronic commerce (Legislative Decree no. 70/2003).
2.2. With the conclusion of the Purchase Contracts, according to procedure, the customer accepts and agrees to comply with these Terms and Conditions.
2.3. The customer is therefore required to read before making any purchase transaction, the General Conditions that Laif Nail E-Commerce makes available also in order to enable playback and storage in compliance with the provisions by ' art. 12, paragraph 3 of the Decree. 70/2003.
2.4. Laif Nail E-Commerce may change at any time and without notice, the contents of the General Conditions. For each Purchase Agreement will apply the General Conditions published on the Site when the same purchase order by the Customer.
3.1. www.laifnail.it (the "Site") is a web site which sells cosmetics, beauty products for body care, make up and accessories in general for the exclusive brand LAIFNAIL (hereinafter "Products").
3.2. All offered products are described in detail on the site, within their respective sections, broken down by categories of product.
3.3. The visual representation of the Products on the Site, where available, is indicative and normally corresponds to the photographic image of the same Products and has the sole purpose of presenting them for sale, without any guarantee or commitment by LAIFNAIL E-Commerce, about the exact correspondence of the image depicted on the Site with the real product; and that, particularly with regard to its actual size and / or color aspects of the products and / or packages.
3.4. In case of difference between the image and the written product, always prevail the description of the product.
4. Purchase process
4.1. The customer can buy the products in the electronic catalog LAIFNAIL, described in detail on the site within their respective sections by product category, as described in the relevant information sheets contained in the Site, respecting the access illustrated therein technical procedures.
4.2. For the purchase of products the customer must to register on the site by entering their personal details, following the instructions provided by the recording program, and will have to complete and submit to LAIFNAIL E-Commerce in the electronic order form available on the site, by following the instructions contained therein. Purchase orders must be accurately filled out in their entirety. If the customer does not want to register on the Site may in any event conclude the purchase procedure, but it can not check the status of your orders and take advantage of discounts and promotions.
4.3. The customer will have to insert the selected products into the "Shopping Cart" and, after choosing the courier and seen and accepted the contribution for delivery costs, may proceed to purchase.
4.4. If the customer has the need to modify the purchase order or to modify some of the data it contains will have to follow the proper procedure for the amending the Site. In particular, the customer has the right to change the amount of products to be purchased, adding or eliminating one or more products from the cart.
4.5. After this transaction, the customer will see a screen containing a summary of the purchase order, including the delivery costs, with a request for a further confirmation of the process.
4.6. Following the summary view the customer must select the type of payment, ie cash on delivery (cash on delivery), credit card and PayPal, or bank transfer, and send the order by clicking on the appropriate button.
5. Conclusion of the contract
5.1. The publication of products displayed on the Site constitutes an invitation to the customer to make a purchase contract proposal. The order placed by the Customer has the value of the proposed contract and implies the full knowledge and full acceptance of these General Terms.
5.2. Each Purchase Contract signed between LAIF NAIL E-Commerce and the customer must be concluded with the sending by LAIFNAIL E-Commerce accepting the order to the e-mail of the customer. This confirmation message will indicate an "Order Number" to be used in any subsequent communication with LAIFNAIL E-Commerce. The message will again present, in addition to the information required by law, all data entered by the customer who agrees to verify the correctness and communicate any corrections. Possible worsening of certain expenses from data errors not reported promptly, will be borne exclusively by the customer.
5.3. Each order can be viewed by the customer on site, in your personal area, where such equipment is registered, or by contacting Customer Service LAIFNIL E-Commerce, immediately after sending the order
5.4. You may experience occasional unavailability of the products offered, in this case, if the products chosen by the customer are not, in whole or in part available, the order will be sent with the products available after sending notice to the customer about the products not available.
5.5. LAIFNAIL E-Commerce has the right to accept or not, at their discretion, the order sent by the customer, without the latter can make claims or rights whatsoever, for any reason, including compensation, in case of rejection of ' order itself.
5.6. In particular, LAIFNAIL E-Commerce reserves the right not to accept proposals for purchase and cancel orders that do not give sufficient guarantees of solvency or if - partly as a result of comparison with the circuit that handles the payments by credit cards - the resulting abnormalities in transactions and means of payment used by the customer.
5.7. Customer can check at any time the contents of the purchase contracts concluded by accessing your personal area of the Site, whichever is registered, or by contacting Customer Service LAIFNAIL E-Commerce. These data will be available for a period of 12 months from delivery of Products.
6. Product prices
All Product prices are clearly indicated on the Site and are inclusive of VAT. Delivery costs are properly highlighted in the order. The cost of each shipment will vary depending on the mode of delivery and payment as well as the destination and the total amount of the order.
7. Billing and Payment mode
7.1. LAIFNAIL E-Commerce issues an invoice for the purchased products, when the products are delivered to the carrier for shipment, sending it via e-mail to the customer. For the issuance of the invoice authentic information provided by the customer. No change in the data will be possible after the issuance of the invoice.
7.2. As explained in greater detail below in the respective places, payments by credit card and PayPal require only an authorization, or a reservation of money without actual charge when the customer places the order. The payment is therefore actually charged to the customer only when the products are delivered to the carrier in charge for shipping. At this stage LAIFNAIL E-Commerce also will issue an invoice for all'ordine.7.3 .. The payment of the purchased products is made by credit card, PayPal, cash, bank transfer in the manner specified below:
Online Credit Cards
The credit cards accepted are: Visa, Mastercard.
All data is transferred in encrypted form using SSL certificate and are therefore not be intercepted by outsiders.
In addition, the data entry is done directly on the bank's website, thus ensuring maximum safety.
The order amount is not immediately charged on the card, but at a later stage, within the limits authorized by the customer.
At the time of order entry on the Site LAIFNAIL E-Commerce is only required authorization of the payment for the amount shown (very often at this time is sent an SMS / E-mail to the customer by the bank that issued the paper).
The authorization does not imply the charge of money but simply a reservation regarding the amount.
The provision of the order to the carrier, shipper or otherwise to any person appointed by LAIFNAIL E-Commerce for delivery, payment of the amount due is actually required.
This ensures that the amount is charged to your credit card only when the material delivery and some of the products and only for the amount relating to the products actually shipped.
PayPal, an eBay company, is a fast and secure payment system.
Once completed the order and chose PayPal as a method of payment, the buyer will be redirected to the PayPal site, where you can access your account by entering the email address and personal password.
After registration you can make payments via PayPal without having to re-enter, even for subsequent purchases.
By choosing to pay with PayPal the amount is charged directly to your credit card (Visa, Visa Electron, Mastercard) or debit card (American Express) assigned. PayPal protects the buyer's information as no past financial information.
For each transaction performed by this method will receive an email confirmation from PayPal.
Please note that the order amount is debited from your PayPal account at the time of taking charge of the order by courier. When entering the order on the web site you will be carried out simply an authorization request to check availability on the Customer's PayPal account, with no charge.
In case of cancellation the amount will be refunded to customer's PayPal account.
The customer can pay directly to the carrier who will deliver the ordered products.
For this method of payment is cash only. The courier will not accept or bank checks or bank drafts and will not deliver the products if they do not receive exactly the amount specified in the order. The carrier is not allowed to give change.
8. Delivery terms and expenses
8.1. LAIFNAIL E-Commerce is committed to deliver the goods without undue delay and not later than thirty days after the conclusion of the contract. The delivery of products will be sent by courier, and the time will vary depending on the destination. The terms indicated at the time of the purchase order have nevertheless indicative value.
8.2. LAIFNAIL E-Commerce Delivery in all countries listed on the site and the delivery will take place without an appointment.
8.3. No liability, for any reason, may be charged by the Customer to LAIFNAIL E-Commerce in case of delay in the order or delivery of the Products of the Purchase Contracts.
8.4. The products ordered will be sent to the mailing address specified by the customer. Upon delivery of the Products by LAIFNAIL E-Commerce to the courier charge, the customer will be sent an e-mail confirmation of shipment.
8.5. Deliveries are made from Monday to Friday, during normal business hours, excluding public holidays as specified by the carrier chosen by the customer. Delivery is considered completed when the product will be made available at the customer specified in the order form. In the case of non-delivery for the absence of the recipient at the specified address, the courier will send a warning email and attempt a new delivery in the manner of these pre-established.
If these are not executing the new delivery for the absence of the recipient, Customer Service will attempt to contact the customer to schedule a later delivery. In the event that a Customer Service fails to contact the customer for the next 10 days or in case of further impossibility of delivery to the addressee is absent, the products covered by the order will be returned to LAIFNAIL E-Commerce.
After 30 (thirty) days from the date on which the products covered by the order were sent back to LAIFNAIL E-Commerce for the execution impossibility of delivery, the contract will be terminated and the purchase order canceled pursuant to Article . 1456 cc. LAIFNAIL E-Commerce will reimburse the amount paid by the customer, net of cost of returning the Products and the costs of caring for them at the subsidiary in charge of the courier for delivery.
8.6. The termination of the contract and the refund amount will be communicated via e-mail. The refund amount will be credited to the payment method used by the customer for purchase. If, before the expiration of the thirty days, the customer ask to resend the Products purchased, LAIFNAIL E-Commerce proceed with the new delivery prior charge, in addition to the expenditure of the same, the return of the Products to LAIFNAIL E-Commerce spending and custodial fees.
8.7. Upon delivery of the Products by the courier commissioned by LAIFNAIL E-Commerce, the customer must carefully check:
a) That the anti-tamper labeling is complete and the packaging is not damaged or otherwise altered.
b) That the number of parts is the same as indicated in the transport document.
8.8. Any damage to the label burglary, to packaging and products, or the mismatch in the number of parts / items or information must be immediately reported by the customer, who may contact LAIFNAIL E-Commerce through Customer Service by specifying the order for which occurred such misunderstandings.
8.9. Force majeure, unavailability of means of transportation, as well as unpredictable or inevitable events that cause a delay in delivery or make it difficult or impossible deliveries or cause a significant increase in the cost of delivery against LAIFNAIL E-Commerce, will give the right to the same to split, postpone or cancel, in whole or in part, the expected delivery or to terminate the Purchase Agreement. In such cases it is up to LAIFNAIL E-Commerce to provide timely and adequate notice of its determination to the email address specified by the customer and shall be entitled to a refund of any amount already paid, excluding any further claims, in any capacity, against Percassi E-Commerce.
9. Discount Coupons - Promotions
9.1. Any good discounts or promotional codes can be entered in the completion of the purchase by the customer. The system will update the order total net value of the voucher.
10. Right of withdrawal and its effects
10.1 The customer has the right to terminate the contract without giving any reason within 14 days. (withdrawal period).
10.2 The withdrawal period will expire (i) 14 days after the day the customer or a third party other than the carrier and these acquires, physical possession of the goods, or (ii) in the case of a contract relating to multiple goods ordered in one order and delivered separately, the day on which the customer or a third party other than the carrier and designated by, acquires physical possession of the last good.
10.3. To exercise the right of withdrawal, the customer must inform LAIFNAIL E-Commerce of its decision to terminate the contract by an unequivocal statement (eg a letter sent by post, fax or email).
10.4. To meet the withdrawal deadline, it is sufficient that the customer send your communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.
10.5. If the customer withdraw from this contract, they will be refunded all payments received in favor of LAIFNAIL E-Commerce, including the costs of delivery (except for additional costs arising from the eventual choice of a different kind of delivery from the least expensive type of standard delivery offered), without undue delay and in any event no later than 14 days from the day LAIFNAIL E-Commerce will be informed of the decision to terminate this contract. These refunds will be made using the same means of payment used by the customer for the initial transaction, unless it is expressly agreed otherwise; In any case, the customer will not incur any fees as a result of such reimbursement. The redemption may be suspended until receipt of the goods or until the system demonstration by the consumer of having sent back the goods, whichever comes first.
10.6. The customer is required to send back the goods or hand them over to LAIFNAIL E-Commerce without undue delay and in any event within 14 days from the day on which you communicate your withdrawal from this contract. The deadline is met if the customer sends back the goods before the expiration of the 14 day period. The direct cost of returning the goods will be charged to the customer. The customer is only responsible for the decrease in value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
10.7. You shall not in any case exercise the right of withdrawal in the case of sealed goods which are not suitable to be returned for hygienic reasons or related to the protection of health and were unsealed after delivery.
11. Non-compliance of the products and defective products
11.1. The products offered on the Site comply with national and Community legislation. The images and colors of products posted on the Site may differ from the real ones due to social settings of the systems and / or the tools used for their display.
11.2. In case of lack of conformity of products purchased from the description published on the Site and in case of failure or defective product, you are entitled to immediate repayment of the goods not in conformity, after sending via this form in the Customer Service section of photographs highlighting damage or non-compliance of the product.
11.3. This will be followed by the communication of LAIFNAIL E-Commerce staff with details of the repayment arrangements that could be at the discretion of the customer, even through discount coupons on your next purchase higher than the value of the goods to be refunded, excluding any further liability Percassi E -Commerce, for whatever reason.
11.4. This is without prejudice in any case the provisions on legal guarantee of conformity of goods, provided by the Code of the Italian Consumer Code (Legislative Decree no. 206/2005, Part IV, Artt.102-135)
13. Communications and Claims
All communications or any customer claims against LAIFNAIL E-Commerce regarding the Purchase Contracts, must be communicated through the appropriate this contact form inside the Reserved Area.
14. Intellectual Property Rights
All trademarks (registered or not), as well as any and all intellectual work, trademark or name, image, photograph, written text or graphics and more generally any other intangible asset protected by the laws and from international conventions on intellectual and industrial property, reproduced on the Site are the exclusive property of LAIFNAIL and / or its licensors, without from access to the Site and / or the conclusion of the Purchase Contracts Customer any resulting rights to the latter. Any use, even if only partial, of the same is prohibited without the prior written permission of LAIFNAIL, in favor of which are reserved exclusively, all rights.
15. Governing Law and Jurisdiction
15.1 These Terms and Conditions and any and all contracts signed with the client are governed by Italian law, subject to the application of Community legislation and international treaties when they are applicable, as well as national legislation for the protection consumer.
15.2 Any dispute concerning the interpretation, execution, validity or effectiveness of these General Conditions and any agreement entered into with the Customer will be responsible, on an exclusive basis, the Court of Milan.